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I'm getting an error message that says user is disabled. How do I correct this?
I'm getting an error message that says user is disabled. How do I correct this?

What to do if your account is disabled.

Product Education avatar
Written by Product Education
Updated over a week ago

If you receive a message while logging in that says "User is disabled" it likely has to do with your account subscription and billing.

Please reach out to billing@parrotanalytics.com or use the yellow speech bubble on the bottom of the screen to reach a product specialist who can assist.

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